Home » What is it and how to fix QuickBooks Error PS077
How to fix QuickBooks Error PS077

What is it and how to fix QuickBooks Error PS077

Reasons behind QuickBooks error PS077

by ruthmazur

Greetings! Bonjour! Hello! Today I have to share the error message of QuickBooks Error PS077 and it’s an important one. Those of us who have used QuickBooks for a considerable amount of time know that QuickBooks is full of error codes and algorithms. Hence, facing errors and solving the puzzle is more like a fun game. The error in discussion is a kind of error that can give you a long day at work. This error message is enough to create issues one after another. Several parties are involved here and you will need to give their due one by one. To understand better, read the entire blog.

Subject Matter: QuickBooks Error PS077

QuickBooks doesn’t need any intro to our readers. Since we have come this far by now you guys all know what it is and what it does. QuickBooks offers one valuable service under the ‘Payroll’ tab. It is the service that you may need to pay extra if you want its benefits reaped. To explain, it is an error that doesn’t let you download the latest updates and also crashes the software and slows down the system. In this type of situation, the user may wonder what it is and what can be done to resolve QuickBooks Error PS077. Do not worry, we will explain everything bit by bit and make sure that you get a comprehensive idea of what this error code indicates.

Reasons behind QuickBooks error PS077

There are various reasons why QB Desktop will show an error since there are multiple parties at play. The possible reasons for the error are given below:

  • The user is trying to update an invalid, corrupt and damaged payroll tax table
  • If the payroll subscription is inactive or expired
  • The error can also occur if your QuickBooks is not registered
  • Incorrect or outdated billing information led to a pop up the error
  • Other QuickBooks-related files can also hamper the payroll and may be the reason for the error

Error PS077 while updating Payroll

While updating payroll, there is a common occurrence of QuickBooks Error PS077 and the reasons are akin to the above segment. Apart from that QuickBooks may have encountered errors during the installation process. It might not let you download the required update to run the QB Desktop. Then it may lead to crashing down the software and Windows will slow down.

QuickBooks Payroll Update Error PS077

While you can research and try to fix the QuickBooks Payroll Update Error PS077 for which elaborate steps are cited below, you need to concentrate on a few things. They are:

  • Before you attempt any of the solutions, you need to validate your QuickBooks payroll subscription.
  • You’ll be needing to verify that the billing information entered in the payroll account is correct.
  • You’ll have to update QuickBooks to the latest release.
  • Repair the QuickBooks application to avoid any further complications.
  • Lastly, backup your company file.

Now, you may proceed to fix the error code.

How do I fix error code PS077

There are some approaches by which the user can restrict the QuickBooks Error Code PS077 and they are cited underneath:

  • Install the latest QuickBooks Desktop Updates and re-register it
  • Turn off user account control on Windows
  • Run QuickBooks Rebuild Data Utility Tool to resolve error PS077
  • Reinstall QuickBooks using Clean Install Tool

How do I verify a payroll subscription in QuickBooks

Verifying a payroll subscription in QuickBooks is necessary from time to time or else QuickBooks will pop errors like QuickBooks PS077 here and there. If you want to reduce such, follow these steps to avoid complications.

  • Open QuickBooks and go to Employees
  • Select my Payroll Service
  • Now, select Manager Service Key
  • Your Service Name and Status should appear correct here and will show as Active
  • Select Edit and verify the Service key number

How do I update my QuickBooks payroll subscription? (With respect to PS077)

If your QuickBooks is notifying you with the message of QuickBooks Error PS077 and the software is in dire need of updating then you can follow the method underneath.

  • Launch QuickBooks Desktop and head to the Help menu
  • Select Update QuickBooks Desktop
  • Go to the Update Now tab
  • Click on Get Updates to start the download
  • Now, install the new release.

How do I reactivate a payroll subscription in QuickBooks Desktop?

If you have been a QuickBooks Payroll subscriber before and it is notifying QuickBooks Error PS077 now and you want to restart where you left off, then you may follow the steps indicated here:

  • Search for your QuickBooks Desktop company file, go to Employees and now select My Payroll Service
  • Select Account/Billing Info
  • Sign in using your Intuit account login and your QuickBooks account page will open.
  • Under Status, choose Resubscribe.
  • Follow accordingly.

Recommended To Read: System assessment for QuickBooks Error OL-222 by self

Do I need to upgrade and update QuickBooks Payroll every year?

With respect to the error message QuickBooks Error PS077, no, you don’t have to upgrade your QuickBooks Payroll every calendar year. But if you update your computer’s OS, the QuickBooks software won’t run. On the other hand, you need to update QuickBooks every time there is a new service release.

To protrude more on the issue, if you want to access the full features of QuickBooks Payroll then you need to upgrade to a newer release with a sum fee. Otherwise, some features will not continue in the payroll tab.

Can I use QuickBooks payroll without a subscription?

Yes, you can. The QuickBooks Error PS077 message is the end result when your payroll will be expired completely or your payroll tax table is damaged or corrupted. Till then the user can very well set up a QuickBooks Payroll without a subscription. But the user won’t be able to calculate payroll taxes and it won’t provide payroll forms. Thus, the user must manually calculate their payroll tax figures and enter them for each paycheck manually. In addition to this, there is a free online Paycheck Calculator supported by QuickBooks itself.

Some things to consider!

Verify your QuickBooks license and make sure that you only have one QuickBooks software installed. If you happened to have multiple versions of QuickBooks Desktop then follow the steps given below:

First, remove all the additional installations.

Reset the QB update.

Now, download all the updated payroll tax tables

Sort the list again

Click on the Verify Data/Rebuild Data

Finally, go to Selective Startup and carry out a clean uninstall/reinstall process.

Check out here which version of QB Desktop you are using:
  • Launch the QuickBooks Desktop
  • Press F2 on your keyboard or try pressing the Ctrl+1 keys
  • Navigate to the Product Information window
  • Go to the File section. The version you are using will be displayed.
Kernel matter!

So, what we take home is that the QuickBooks Error PS077 is an error message which occurs primarily because of the payroll subscription-related incoherence and at times when QuickBooks stops syncing with the updated Windows OS. What can be the remedy? Well, for that updating the software (check out before which QB version you are using), then verifying account details (QB Inuit account), and making sure that the payroll service is active is the final cure. QuickBooks won’t show the aforementioned error even if your subscription has expired, you can still log in.

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