Toll free numbers are customer-centric numbers that can be used by the customers to connect with a business without paying for the call. The cost of the call is completely taken care of by the business. Indian toll free numbers start with 1800. A customer can easily connect with the business by just dialing the number for any kind of service like for queries, raising complaints, sending feedback, etc. A business can look for the cheapest toll free number India by comparing the prices and packages of different toll free number service providers. The cheapest toll free number India would be the one that provides all the important features that can help a business to grow at an affordable price. Toll free number service providers generally offer three types of toll free numbers:
- Domestic Toll Free Number: it can be used by businesses that offer services within a country.
- International Toll Free Number: it is a country-specific toll free number with customers from different countries. It is helpful for businesses that have international market reach.
- Universal International Freephone Number (UIFN): it is a universal number that is used by a business that has a business setup or chains in different locations around the world. A business that is located in India but has branches in many countries of the world benefit from this number. It is an eleven-digit number that has universal reach.
Various industries can use the features of toll free numbers in the following ways:
- Multilingual Feature: Businesses often face the issue of operating or providing services with a singular or bi-lingual team. Each state in India has a diverse population that speaks multiple languages. This feature helps a business to reach more customers even in a single day. It also helps in business expansion beyond the domestic boundaries. The travel and tourism industry benefits from this feature as it allows providing service to people from different parts of the country and also to foreign tourists. It makes communication easier while also making the customers comfortable. It also makes customers from any region or culture acceptable, recognized, and respected while offering services.
- Real-Time Dashboard: It helps to ensure global customer support as real-time dashboards play an essential role in international communication. An agent can make the necessary adjustments and connect accordingly. The finance industry, online shopping of international branding industries benefits from this feature. Cloud communication solutions allow a business to make calls made to the central contact directly route to the business without any problem. Customers are benefited as they can communicate with the business and use services free of cost and the business can easily expand the market reach by investing a minimum amount.
- A business can execute its dream of reaching the international market very smoothly with a toll free number. Multinational companies, cloud communication providers, automobile companies, cloth brands, cosmetic brands, etc. can easily draw international customers by using toll free numbers. It also offers 24×7 services which make a business even more accessible for customers irrespective of different time zones and international borders. A toll free number not only supports a business to grow internationally but also extends its network and partnership.
- A toll free number records and routes call which creates an authentic and strong database. Any business can be highly benefited from it. It helps to strategically understand the needs, patterns, and call history of the customers. A business that offers service in different places within the country and also for businesses that have an international client base can use it to compare to see if there are any differences or any changes that can be designed to provide better service. A toll free number can also be used for feedback collection or market surveys.
- Toll free numbers can be used by any industry and also businesses of any size. It is economical and saves time. It gives the workforce enough time to systematically attend calls and address customers. It is not just investing for the business but also for the team. It brings customer satisfaction with little investment, It also helps a business to create a brand image and make the brand visible and easily accessible for communication.
Knowlarity is one of the popular toll free number providers. It is also known for being the cheapest toll free number provider both for India and internationally. It is used in more than 60 countries of the world, by 6000+ organizations.
