HP printers are popular printing devices that people in homes, schools, and offices use. These machines exhibit flawless performance most of the time. However, sometimes they can throw up different errors. You can expect to find your HP printer in error state after some time of using it. Users who face this error usually find themselves in the dark about what is wrong with their printer. This particular error can result from your printer being in a jammed state or because of a corrupt printer driver. Read on to know how you can overcome this technical glitch through some effective methods.
Fixes to Employ for HP Printer in Error State Windows 10
Irrespective of the model of the HP printer you are currently employing, you can implement these fixes. They’ll help you get past this frustrating problem.
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Find if your existing HP printer is set as default.
You must set the printer you want to use at present as the default printer. If you haven’t done this, your printer will show an error state.
- Trigger open the ‘Run’ dialog box.
- Using it, find the ‘Control Panel’ section.
- Here you’ll find the ‘Devices and Printers’ option.
- Visit your HP printer and right-click it.
- Choose to configure it as default from the dropdown options.
- When a green checkmark comes on your printer icon, it means it has been set as default.
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Examine the paper jam problem
The paper jam occurs because of users loading papers incorrectly, using low-quality papers as well as cartridges. It also happens due to damage to rollers. Consequently, it results in HP printer in error state issue. Follow this procedure for clearing the jam.
- Switch off the HP printing device.
- Now, remove its cable.
- Open the front part and remove cartridges.
- Next, take away the jammed document. There should be no scraps or torn papers in the rollers.
- If you find a whole sheet stuck in your printer, take it out gently using its end.
- Now, open the rear access gate of your device and take away the jammed paper.
- Run a print cleaning cycle and check for the issue.
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Ensure that your ink cartridges are properly installed.
Faulty installation of cartridges is a common cause of an error state in the HP printer. If you’ve wrongly installed a black ink cartridge rather than a colored one or vice versa, you’ll get this problem. Here’s the exact steps to ensure a correct cartridge installation.
- Switch on your HP printing device.
- Slide the width guide of the paper to the outer position.
- Load your tray with paper.
- After that, adjust the width guide pf paper towards the right.
- Open the printer’s front panel. Now, remove the existing cartridges.
- Take out the protective tape from the new cartridges.
- Put the new cartridge into its respective slot.
- Lastly, close the printer’s front panel.
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Install HP drivers again.
Reinstalling HP printer drivers can fix HP printer in error state issue if the problem is due to corrupt drivers. You can download and install the drivers through these steps.
- Head to ‘Devices and Printers’ on the control panel.
- Tap ‘Add a local printer’ option.
- Tap ‘Next.’
- Adhere to the guidelines for installing the printer driver.
Another way to reinstall HP printer drivers is by navigating to the official HP website. Here, you can input the printer model number. After that, tap ‘Download’ to begin the process of installing the driver.
The Bottom Line
Knowing about these fixes will help you successfully resolve the HP printer in error state message. You can troubleshoot what is actually wrong and save time in the process. If you need more troubleshooting guidance, it would be best to call a printer technical support expert.
